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Wilson County Telecommunicators

Wilson County Telecommunicators

Our Wilson County Telecommunicators celebrating 2019 Telecommunicator Week.

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Effective January 1, 2014, this training is now a licensing course required of all new telecommunication specialists.  The course must be completed within one year of hire by an agency.  Participants must meet state minimum standards set forth by the Texas Commission on Law Enforcement (TCOLE), pass the course, and pass the TCOLE state exam in order to become licensed.

The class is open to individuals who are seeking to obtain their licensing requirements mandated by TCOLE.   Contact [email protected] for more information.

It is required to complete the NIMS 100 and 200 classes before this class.     

NIMS 100 and 200 classes can be completed through FEMA on-line at:

**Before registering for the Basic Telecommunications Course, all applicants must first take the AACOG Entrance (TABE) Exam. You will be granted two attempts to pass the TABE. Please call 210-362-5291 to schedule the TABE Entrance Exam**

The test is a Basic Reading Comprehension test.  A Practice Test can be found at:

There is no charge for the test.  For questions about this class or other Telecommunicator classes in the future, contact [email protected]

Prior to starting section 4.2.4: students must have a current, nationally recognized Cardiopulmonary Resuscitation (CPR) certification. 

  • This includes, but is not limited to, courses from the American Heart Association and the American Red Cross.  The CPR course must be taken in-person and the student must complete practical scenarios for adult/infant/ AED to be certified.
  • The student must present a current and valid certificate to the training provider.

Please ensure that you have met all TCOLE prerequisites prior to registering to take a state licensing exam.

Registering to take a licensing exam on our website does not confirm that an individual has met the state requirements or prerequisites to take the exam.  Employers and applicants must ensure that they meet state requirements to include medical, criminal history checks, psychological, endorsement letters, and any other training or requirements mandated by TCOLE prior to taking a state licensing exam.  TCOLE may be reached at 512-936-7700.

If you are not with an agency and are wanting to take the Basic Telecommunications Licensing Course, we will need the following:

*  High School Diploma or GED

*  Member 4 Form/DD214 (if applicant has prior military experience)

*  Proof of Citizenship (i.e., birth certificate or naturalization certificate)

*  Valid Driver's License

*  L2 (Medical Exam and Drug Screen)

*  L3 (Psychological Exam)

*  Background Check (Fingerprint)



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Texas 9-1-1 Trainers

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Texas 9-1-1 Trainers Forum’s purpose is to enhance the professionalism of the 9-1-1 Telecommunicator (Operator, Dispatcher, Public Safety Communicator) in the state of Texas. This is accomplished through providing an opportunity to network with its members, share information, and learn from other 9-1-1 trainers from across the State. The networking group discusses items of mutual interest from a wide variety of topics including presentation skills, curriculum development, training resources, and state and national certification and standards. TNT works closely with other agencies and organizations in the development of standardization of training curriculum and training courses.

Check out the TNT Group for Telecommunicators here.

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9-1-1 Public Educators of Texas

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9-1-1 Public Educators of Texas mission is to develop and share 9-1-1 educational programs, resources and network with other Public Safety agencies.