Students needing to withdraw from a course should contact academy staff at (210) 362-5291 or firstname.lastname@example.org no later than 72 hours prior to the scheduled start time of the class. Failure to do so may result in a 10% cancellation fee. Repeated violations of the 72 hour cancellation policy may result in restricted ability to register for future courses.
Agencies registering multiple students for a course may be eligible for a discount. Contact the Academy Manager at (210) 362-5224 for details.